Shipping & Returns

Delivery time: 5–10 days (including weekends). We count all days as working days, so your order will always arrive as fast as possible.

Shipping cost: Free US shipping on all orders.

Tracking: Every order includes a tracking link, so you can follow your CleoCatra package from our home to yours.

90-Day Free Returns: If your cat (or you) isn’t completely happy, you can return your product for free within 90 days.

Condition: Items must be returned in their original condition with no signs of heavy use.

Process: Simply reach out via our Contact page and we’ll provide you with a prepaid return label.

✨ At CleoCatra, we believe luxury should also mean peace of mind — easy returns, and a stress-free experience for you and your feline friend.